Support

We answer every email, usually within one business day.

Contact us

Email support@contractorlicensevault.com for anything — a question about an alert, a billing issue, help with the mobile app, or a data request. Include the email address on your account so we can find you quickly.

Manage your account

Sign in at contractorlicensevault.com/account to see your plan, update billing, or change your password. Alert contacts live in settings.

Common questions

How do I sign in to the mobile app? Enter your account email and we'll email you a 6-digit code — no password needed in the app.
How do I cancel? Anytime, from the billing portal on your account page. If your card ever fails near a renewal deadline, we keep the safety alerts on and tell you the card failed.
How do I delete my account? In the mobile app: Settings → Delete account. It permanently removes your account and all vault documents. You can also email us and we'll do it for you.
Why does my license show different data than the CSLB site? We show the public record as of our last daily check — it can briefly lag the official source. Always confirm anything critical directly with the CSLB.
Is my renewal PIN safe in the vault? Vault documents are encrypted at rest and only reachable through signed links that expire within 15 minutes. We never collect Social Security numbers.

Privacy and terms

Contractor License Vault is an independent service and is not affiliated with or endorsed by the Contractors State License Board or the State of California.